Shipping
Thank you for choosing to shop at myhouseholdgoods.com, the online shop for Household and Toys Outlet.
We are committed to providing you with an exceptional shopping experience and aim to ensure a smooth and efficient shipping process. Please review our shipping policy below for important information regarding shipping methods, delivery times, and associated charges.
1. Order Processing:
- All orders will be processed within 1-2 business days (excluding weekends and holidays) upon successful payment verification.
- Please ensure that the shipping address provided during checkout is accurate and complete. We will not be responsible for any delays or delivery failures resulting from incorrect or incomplete addresses.
2. Shipping Methods and Delivery Times:
- We offer multiple shipping options to cater to your needs, including standard shipping, expedited shipping, and international shipping.
- Shipping times may vary depending on the destination and the shipping method selected.
- Standard shipping within United Kingdom, typically takes 2 to 6 business days. For items being delivered from our warehouses outside the UK, this may take up 12 Business days
- Expedited shipping is available for an additional fee and generally delivers within 2 business days within the UK and 6 business days if origin is from a warehouse outside the UK.
- International shipping times vary depending on the destination and can range from 6 to 12 business days.
3. Shipping Charges:
- Shipping charges will be calculated based on the total weight of the package, the destination, and the selected shipping method.
- During the checkout process, you will see the available shipping options along with the associated charges before finalizing your order.
- Please note that additional customs duties, taxes, or fees may apply for international shipments, and these charges will be the responsibility of the customer.
4. Tracking Orders:
- Once your order has been shipped, you will receive a confirmation email containing the tracking information.
- You can track the progress of your shipment by using the provided tracking number on our website or through the carrier's website.
5. Order Status and Delays:
- You can check the status of your order by logging into your account on our website.
- In case of any unforeseen delays or issues with your order, we will notify you promptly via email or phone.
6. Shipping Restrictions:
- Some products may have specific shipping restrictions due to legal or logistical reasons. Please refer to the product page for any specific shipping limitations.
7. Shipping Locations:
- We currently offer shipping services to addresses within the United Kingdom. For international shipping, please refer to our available destinations during the checkout process.
8. Lost or Damaged Packages:
- We take great care in packaging and ensuring the safe delivery of your order. However, in the rare event that your package is lost or damaged during transit, please contact our customer support team within 7 days of the expected delivery date. We will work with you to resolve the issue and initiate any necessary claims or reshipments.
Please note that this shipping policy is subject to change without prior notice. It is recommended to review the policy periodically for any updates.
If you have any further questions or require assistance regarding our shipping policy, please feel free to reach out to our customer support team via email. We are here to help!
Thank you for choosing MyHouseholgoods.com, and we appreciate your business. Happy shopping!